Digital Content Design
QVC Email
Design
Emails that are sent to customers to engage
them to shop sales, explore events, and celebrate
category-specific promotions.
Overview
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Role
Digital Content Designer
XD Library Manager -
Who's In the Party?
Myself, Email Specialist Team, Brand Team,
Ecommerce Team -
Length of the Quest
Currently on This Quest (2019-present)
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Tools
Adobe Creative Suite (XD, Illustrator, Photoshop), Bluecore, AirTable
Surprises in Your Inbox! 🎉
Customers love QVC.com, but how do we engage them when they aren’t there? Enter email. While partnering with multiple teams over the past 4 years, I’ve utilized skills in layout and design as well as research and testing to change the way QVC engages with its customers through their inboxes.
UI/Design SystemManagement
With a variety of email needs, I collaborated with my team to create a library of assets and transfer/modify templates within. The libraries are maintained and adjusted as needed to make sure that assets are up-to-date and reflect the needs of the team, evolving standards, and results of testing done with our specialist team.
Some of My Favorite Pieces
It is a continuing goal of the teams I work with to test changes in how information is presented through text, but also changes to visual components and layouts. I keep up to date on best practices and recommendations, using trusted industry resources to make suggestions based on research and the needs of the QVC customer.
Testing & Research
Layouts That Changed the Game






